Important Pender COVID-19 Update:
We thank you for your patience as Pender has adapted to a new COVID-19 way of Veterinary Medicine. We will continue to adhere to our Hands Free and Curbside processes until further notice.
When you call the hospital, we appreciate your patience in holding as we are currently experiencing longer than normal wait times, 5-15 minutes. A member of our team will be with you as soon as possible. Please do not hang up; all calls are answered in the order they are received.
Published on March 18, 2015
Pender Veterinary Centre has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2014. The team of doctors and staff here at Pender are proud that this is our 3rd straight Angie’s List Super Service Award.
“Every day we challenge ourselves to exceed our clients’ expectations through exceptional patient care and client service. For over 40 years we have focused on treating our patients as we would want our pets treated and on treating clients as we would like to be treated. We are thankful to our clients for their support and are blessed to have doctors and staff that share our vision.” – Dr. Mark Johnson and Dr. Don Powell – founders and co-owners
“Only about 5 percent of the companies Pender Veterinary Centre competes with in Northern Virginia are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”
Angie’s List Super Service Award 2014 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2014 Super Service Award logo next to company names in search results on AngiesList.com.
Angie’s List helps consumers have happy transactions with local service professionals in more than 720 categories of service, ranging from home improvement to healthcare. More than 2 million paid households use Angie’s List to gain access to local ratings, exclusive discounts, the Angie’s List Magazine and the Angie’s List complaint resolution service.