While Pender Veterinary Centre has not prescribed many of these products recently, please be advised of a recent voluntary Product Recall of Vetropolycin Ophthalmic Ointment 3.5 gm, Vetropolycin HC Ophthalmic Ointment 3.5 gm, and Puralube Vet Ophthalmic Ointment 3.5gm.

If you have been prescribed any of these medications for your pet in the last few weeks, through Pender Veterinary Centre, please call us to check the Lot Number of the medication, or if you have any questions or concerns.


Beware of Online Pet Scams

Published on June 21, 2016

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Online Puppy seems too Good to be True? Well, It Just Might Be

Summertime is the busy season for PenderAIR and for pet shipping. Unfortunately, it is also the busy season for criminals running online pet scams. Our very own Pet Travel Coordinators have been contacted multiple times this year by individuals desperate to locate the puppy they have already paid for, but have never received. We then have the sad task of having to give these folks the heartbreaking news that the puppy they have been excitedly preparing to welcome into their family doesn’t exist, and they have been the victims of a scam.

The Scam:

You find an adorable purebred puppy online at an amazing price or that is in desperate need of a loving home. All you need to do is pay to have him shipped to you.  Once you pay to purchase or ship your new best friend there are problems that require you to send more money. And if you don’t do this quickly enough the person you are dealing with threatens you with legal action for animal abandonment, which they’ll say could result in heavy fines or even jail time. And at the end of it all, your new best friend never makes it to you because they never existed in the first place.

Red Flags to Watch For:

  • Prices that are too good to be true
  • The advertisement is through a free website, or you are contacting a free email address
  • The advertisement/website uses poor spelling and/or grammar
  • Payment is required up front, often via Western Union or MoneyGram
  • They claim they will ship the pet within 24 hours of receiving your payment (this is impossible!)
  • They claim they can ship the pet from an international location for only $250-$350 (this is also impossible!)

Resources available to you:

  • The International Pet and Animal Transportation Association (IPATA) has a list of over 1000 known emails, websites, names and telephone numbers that have been reported as pet scams. This list is available at
  • Scam Warners

If you have already become a victim of an online pet scam:

  • Report it to local law enforcement
  • File a report with the Crime Complaint Center at
  • If you used Western Union or MoneyGram report it to a manager at the location you used.
  • Contact the publication where you found the ad and let them know this advertiser is a scammer. Ask to have the ad removed and to have the individual blacklisted.

This is a horrible and heartbreaking situation to find oneself in, but it is happening to more and more innocent people every day. Be extremely careful when looking to purchase a puppy online, and use this article to help you identify a scam when you see one!

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