Important Pender COVID-19 Update: 

We are restricting access to our lobby and adjusting our check-in and check-out procedures. If you have an appointment, please call ahead for specific details pertaining to your appointment, and fill out the drop off form at

We are only accepting Credit/Debt Cards, NO Cash or Checks Please!

Thank you for your patience. If you have any questions, concerns, or feel your pet needs to be seen, call us at 703-591-3304.



Exotics Emergency Line: 703-654-3100

All Exotics Emergencies are seen at our Fairfax location:

  • During appointment hours, exotics emergencies are seen on the 2nd floor.
  • Outside of appointment hours, exotics emergencies are seen on the 1st floor.

Exotics Emergency Quick List

If your exotic pet experiences any of the following, please call Pender immediately.

  • Bleeding / Trauma / Open Wounds
  • Frantic Movements / Seizures / Tremors
  • Decreased Appetite
  • Decreased Stool Production / Diarrhea
  • Open Mouth Breathing / Nasal Discharge
  • Increased Respiratory Rate
  • Noticeable Lethargy / Depression
  • Toxin Exposure of any Kind
  • Fluffed / Sitting at Bottom of Cage
  • Straining for Urination or Defecation

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